Terms of Service

Last Updated: September 15, 2026

Welcome to Luxury Closet. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. About Luxury Closet

Luxury Closet is an online fashion store offering women's clothing and related products through our website.

Email: luxurycloset47@gmail.com
Phone/WhatsApp: [PHONE NUMBER]

2. Use of Our Website

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Not attempt to interfere with, damage or gain unauthorized access to our website or systems.
• Not use our website for fraudulent or abusive activities.

We reserve the right to restrict or terminate access to our website where reasonably necessary.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Product availability may change without notice.

We reserve the right to correct errors, update product information and discontinue products at any time.

4. Pricing

All product prices displayed on our website are in Indian Rupees (₹) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where applicable, cancel an affected order and provide an appropriate refund.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS or WhatsApp.

An order is considered accepted once we have confirmed it for processing.

We reserve the right to cancel or refuse an order in circumstances including:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent activity.
• Incorrect or incomplete customer information.
• Other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been made, the applicable amount will be refunded.

6. Payment

We may offer different payment methods, including:

• Online payment
• Cash on Delivery (COD)
• Other payment methods displayed during checkout

You agree to provide valid and accurate payment information when required.

For COD orders, additional verification may be required before dispatch.

7. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on our website or communicated to you.

Delivery times may vary depending on your location, courier availability, weather, holidays and other circumstances beyond our reasonable control.

Once an order has been handed over to the shipping partner, delays caused by the courier may be outside our direct control.

Please ensure that the shipping address and contact details provided during checkout are accurate.

8. Returns, Exchanges and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy.

Our standard return window is 7 days from delivery for eligible products.

Products must meet the applicable return conditions, including being unused, unworn, unwashed and having original tags where applicable.

Please review our Return & Refund Policy before making a purchase.

9. Discount Codes and Offers

Discount codes and promotional offers may be subject to specific terms and conditions.

Unless explicitly stated otherwise:

• Only one promotional discount may be used per order.
• Discount codes cannot be exchanged for cash.
• Offers may have minimum purchase requirements or expiry dates.
• We reserve the right to withdraw or modify promotional offers where reasonably necessary.

If a discount code is incorrectly applied due to a technical issue, we reserve the right to correct the transaction in accordance with the applicable offer terms.

10. Intellectual Property

All content on the Luxury Closet website, including:

• Logos
• Brand names
• Product photographs
• Graphics
• Text
• Website design
• Videos
• Other original materials

is owned by or licensed to Luxury Closet and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute or commercially use our content without prior written permission.

11. User-Generated Content

If you submit reviews, photographs, comments or other content to Luxury Closet, you agree that we may use such content for legitimate business and marketing purposes, subject to applicable law.

You must not submit content that is unlawful, misleading, defamatory, abusive or infringes another person's rights.

12. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services and other technology providers.

Your use of such services may also be subject to their respective terms and policies.

Luxury Closet is not responsible for the independent actions or policies of third-party service providers.

13. Limitation of Liability

To the extent permitted by applicable law, Luxury Closet will not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, technical failures, internet interruptions, natural events or other unforeseen circumstances.

Nothing in these Terms limits or excludes any rights or protections that cannot legally be excluded under applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your information.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page with a revised 15/09/2026. 

Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts and authorities, subject to applicable consumer-protection laws.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Luxury Closet
Email: luxurycloset47@gmail.com
Phone/WhatsApp: [PHONE NUMBER]