Shipping Policy

Last Updated: September 15, 2026

At Luxury Closet, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process and deliver your orders.

1. Shipping Across India

We currently ship orders across India.

Shipping availability may vary for certain remote or restricted locations depending on courier serviceability.

2. Order Processing

Orders are generally processed and dispatched within [1–3 BUSINESS DAYS] after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

During sales, promotional periods or high-demand seasons, processing may take slightly longer.

3. Delivery Time

Once your order has been dispatched, estimated delivery is generally:

Metro & Major Cities: [2–5 BUSINESS DAYS]
Other Locations: [4–7 BUSINESS DAYS]
Remote Areas: [5–10 BUSINESS DAYS]

Delivery timelines are estimates and are not guaranteed. Actual delivery time may vary depending on the destination, courier service, weather, holidays and other circumstances.

4. Shipping Charges

Free Shipping is available on eligible orders as displayed on our website.

If shipping charges apply to your order, the applicable amount will be displayed during checkout before you complete your purchase.

5. Cash on Delivery

Cash on Delivery (COD) is available for eligible locations and orders.

COD availability may depend on your location, order value and courier serviceability.

Additional verification may be required for COD orders before dispatch.

6. Order Tracking

Once your order has been dispatched, you will receive tracking information through the contact details provided at checkout, where available.

You can use the tracking information to check the current status of your shipment.

7. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays may occur due to:

• Courier or logistics issues
• Weather conditions
• Public holidays
• High order volumes
• Incorrect or incomplete address details
• Remote-area delivery
• Events beyond our reasonable control

If your order is significantly delayed, please contact us and we will assist you in checking the shipment status.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned to us because of an incorrect or incomplete address, failed delivery attempts or the recipient being unavailable, additional shipping charges may apply for re-delivery.

9. Damaged Packages

If your package appears visibly damaged at the time of delivery, please take photographs or videos of the package before opening it and contact us as soon as possible.

For damaged, defective or incorrect products, please refer to our Return & Refund Policy.

10. Lost or Undelivered Orders

If your tracking information shows that an order has been delivered but you have not received it, please contact us immediately.

We will coordinate with the relevant courier partner to investigate the shipment.

11. Contact Us

For questions regarding shipping or delivery, please contact us:

Luxury Closet
Email: luxurycloset47@gmail.com
Phone/WhatsApp: [PHONE NUMBER]

Please include your Order ID when contacting us about a shipment so that we can assist you faster.